Support
Galet shows you your photos one at a time: swipe right to keep, left to drop it in the bucket. Everything happens on your phone.
A question, a problem? Write to us at [email protected].
If you can, tell us your phone model, its iOS or Android version, and the version of Galet (at the bottom of the app’s Settings). We reply within a few days.
Frequently asked questions
Are my photos sent anywhere?
No. Galet has no account and no server: your photos and your choices stay on your phone. See the privacy policy.
I put a photo in the bucket by mistake
- While sorting, the “Undo” button at the top right takes back your last 5 swipes.
- Later, open the bucket from the summary, or from the “photos waiting” banner on the home screen, and tap the life buoy on the photo to rescue it.
- Nothing is deleted until you slide “Empty the bucket” all the way and confirm in your phone’s window.
I emptied the bucket and want a photo back
On iPhone, open the Photos app: deleted photos stay 30 days in the “Recently Deleted” album, where you can recover them. On Android, depending on the phone, deletion can be permanent: check the bucket before you confirm.
How many photos can I sort for free?
100 photos on the first day, then 10 a day, enough to keep your streak, with no time limit. Premium lifts that limit. Every sorting mode (duplicates, videos, screenshots, largest files, by date) is open to everyone.
Is Premium a subscription?
No. Lifetime Premium is paid once, through the App Store or Google Play. Nothing renews.
I changed phones or reinstalled the app: where is my Premium?
Sign in with the same Apple or Google account you used to buy it, then tap “Restore purchases” on the Premium screen or in the app’s Settings. Your sorting history doesn’t follow: it is saved only on the old phone.
Getting a refund
Payments are handled by Apple or Google, who process refunds:
- iPhone: reportaproblem.apple.com;
- Android: your order history in Google Play.
Galet only sees some of my photos
You probably allowed access to a selection of photos. In Galet’s Settings, tap “Change selection” or “Permissions”, and choose access to all photos.
“Largest files first” misses some photos
This mode ranks the photos whose size the phone knows. On iPhone, the size of photos kept only in iCloud isn’t always known: those photos are then left out of the ranking.